Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alexis Reanna

Alexis Reanna

May 22, 2024

5  out of  5
rating by Alexis Reanna
"Bre was amazing and helped me with my policy and getting me the discounts to make it more affordable for me!"
We responded:
"Alexis, thank you for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - Jake "
Profile photo of Jeremy Johnson

Jeremy Johnson

March 12, 2024

5  out of  5
rating by Jeremy Johnson
"Bre Mitchell helped me get set up! She listens to my needs, gave me honest advice and feedback. She followed up as promised and expected, I can’t ask for anything more! She was a huge help and handled business professionally! If you’re looking for new insurance and savings, and an agent who will make sure your needs are covered, reach out to her!"
We responded:
"Jeremy, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Jake"
Profile photo of Wade Johnson

Wade Johnson

January 26, 2024

5  out of  5
rating by Wade Johnson
"Mahogany is the absolute best I’ve had the pleasure of working with!!! I recently changed to State Farm from Travelers and was looking for an insurance company that could provide me with a great customer service experience and the best deal possible. Mahogany listened to my insurance needs and then advised me on several options for home and auto coverage. I’m simply impressed with her deep knowledge and expertise of State Farm insurance products! Her enthusiasm and personalized approach to providing excellent customer service is extremely hard to find these days. If you need a new insurance company that provides the best customer service and great options, your search is over!!! Thank you, Mahogany!!!"
We responded:
"Wade, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day. Please reach out to our team with your insurance needs at anytime. We look forward to working with you! - Jake"
Profile photo of Mike Barnhill

Mike Barnhill

November 21, 2023

5  out of  5
rating by Mike Barnhill
"Miss. Mahogany , I believe just might be one of if not the Best insurance agent I have ever had dealing with. 💥👍❤️❤️😁. She is an absolute angel 😇 👼 in my eyes. Your BOSS SHOULD GIVE YOU A RAISE... NOW! Thank you so much Mike"
We responded:
"Mike, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Jake "
Profile photo of Matthew Sauls

Matthew Sauls

November 10, 2023

5  out of  5
rating by Matthew Sauls
"Tessa was great to work with!! She got me a much better deal on car and home than Geico!! Very helpful new what she was doing was easy to talk through stuff I did not know about look forward to doing business"
We responded:
"Matthew, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business. - Jake"
Profile photo of Jennifer Czoka

Jennifer Czoka

November 3, 2023

5  out of  5
rating by Jennifer Czoka
"I have recently switched from Progressive to State Farm and my experience has been nothing but wonderful. Same coverage for much much less thank goodness! Savannah is the best. She has been very very helpful every time I have spoken to her and overall just goes above and beyond. Customer service here is great!"
We responded:
"Jennifer, thank you for making the switch to our State Farm agency! We're proud to serve you! Please don't hesitate to reach out if you need anything! - Jake "
Profile photo of Chris Glover

Chris Glover

September 15, 2023

5  out of  5
rating by Chris Glover
"I switched from Farmers today to State Farm Savannah was great. She was helpful, polite and patient. And the rates were much better. Thank you."
We responded:
"Chris, thank you kindly for the nice review and feedback about the service you received from Savannah. We are very happy to have earned your business with State Farm and hope you call or stop in soon! - Jake "
Profile photo of Chris Hassler

Chris Hassler

July 26, 2023

5  out of  5
rating by Chris Hassler
"I was an insurance adjuster for years and currently, I'm a Realtor. I refer people to Nate Morrison on Jake's team because he's great at listening and cares about getting his customers into the best plan that will fit their needs. Highly recommend giving Nate a call to see how he can help!"
We responded:
"Chris, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Jake"
Profile photo of Katie Parker

Katie Parker

July 25, 2023

5  out of  5
rating by Katie Parker
"Everyone here is so nice, they are always willing to help. I practically have Kaley on speed dial. She is always willing and able to answer any, and all of my questions. I am so thankful for people like her."
We responded:
"Awesome to hear Katie! Kaley is such an asset to our great team! We appreciate your business!"
Profile photo of pj reato

pj reato

December 21, 2022

5  out of  5
rating by pj reato
"Very very very good transfered my insurance from Florida to here with no problems within 20 mins"
We responded:
"Pj, we are very happy to have earned your business with State Farm! I am so glad to hear we provided a positive experience and that things were taken care of timely. I appreciate the feedback. Please feel free to call or stop in anytime! - Jake"
Profile photo of It’s Tee

It’s Tee

October 25, 2022

1  out of  5
rating by It’s Tee
"Don’t even know where to start…Brittany not only failed to provide the coverage that we specifically discussed and agreed upon (Discovered on my own but have been paying for unnecessary coverage for……..?), she sent the form twice with the same car information instead of one each vehicle. Instead of sending the corrected form (correcting HER error)for the other vehicle she texted and left a voicemail stating my coverage would change(increase) without the form. I also discovered I was being billed for a vehicle I only did an online quote on. Was never contacted regarding the coverage or amount.She did reverse the billing. Prior to this discovery I also spoke with her about purchasing life insurance. I asked her to email the info explaining my hectic work schedule so I could view when I had the extra time. Instead the following day she called twice, left text and voicemail and proceeded for the following 3 days!! I simply would like to pay for only what I requested and not feel harassed/pressed. I will be switching to a different office rather than leaving StateFarm after years. Wow! I have voicemails from Brittany discussing the matter on several dates. The fact that you took the time to respond with several lies is just mind blowing!"
We responded:
"Hello, Please email me directly at jake@jakeinsuresme.com to set up a time during your busy schedule to talk. From what I have researched, the issue began well before Brittany was employed in our office. Before she was with me, she was with another tenure agent for over 20 years. She represents the most experience in our office. The issue started with a request put in by after hours. We have reached out numerous times to correct these issues we inherited. All of our follow-up attempts and notes have been well documented. As far as the life insurance. We take this very seriously and in most cases need pretty specific information to quote you accurately and in a timely manner. I am disappointed you interpreted our prompt and persistent nature as harassing… but in our experience our habits of persistency has helped people make decisions with life insurance that have impacted their families in a very positive way! That’s our philosophy. If our office is a poor match for you that is okay. We will transfer you to your agent of choice. Before we do that however, I would love the opportunity to alleviate the situation. Thank you, Jake"
Profile photo of Alexander Hope

Alexander Hope

August 8, 2022

1  out of  5
rating by Alexander Hope
"I pay more for this insurance than I would somewhere else on the promise of excellent customer service. What a waste of money. "Roadside Assistance" abandoned my wife last week on the center wall of I75 south after the person they sent didn't know how to change a tire. Just left her there. I had to go rescue my wife myself. We made it home 4 hours later. Since being switched to Jake Stanley's team last year I have also never heard a word from them. Not satisfied."
We responded:
"Alexander, I am very disappointed and sorry to hear about the experience you and your wife had. This is unacceptable to me, and I would appreciate the opportunity to speak with you personally about this. Please call me at (770) 229-7783 so that I can make things right. Best, Jake"
Profile photo of Sandoval Faulkner

Sandoval Faulkner

June 28, 2022

5  out of  5
rating by Sandoval Faulkner
"Jake Stanley’s team in the Newnan office is the BEST! I can’t say enough about everyone there but I have to brag a little on Ms Jenny N. Talk about exceeding customer service, let me tell you, she is so easy to talk to, always has the right answer, and extremely responsive. I’ve recently called regarding a claim, claim was in process to be resolved and was resolved very promptly. Ms Jenny went above and beyond to call and check on us to ensure we were ok during the entire process. She randomly calls and ask if everything is ok and always share new products/services with me. I appreciate her positive attitude and patience. If I don’t understand something, she breaks it down for me and I say oh…I got it now. Thank you Ms.Jenny N."
We responded:
"Hey Ms Faulkner. Thank you for the amazing review of our office and our Jenny!!! She IS awesome!!! We appreciate your business and look forward to continuing to serve you!"
Profile photo of Kasey Busch

Kasey Busch

April 5, 2022

5  out of  5
rating by Kasey Busch
"Jake is awesome! He was very personable and prompt in his communication with me. I could tell he was eager to get his community covered! Best of luck to this agency!!"
We responded:
"Kasey, thank you so much for choosing our agency, we're so happy to have you with us. - Jake"
Profile photo of Shequilla Marshall

Shequilla Marshall

February 3, 2022

5  out of  5
rating by Shequilla Marshall
"Had a great experience with these ppl. Walked in with nothing and walked out with car insurance, life insurance and also rental insurance."
We responded:
"Shequilla, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We're always happy to serve and protect you! - Jake"
Profile photo of 2Face Drāc

2Face Drāc

December 17, 2021

5  out of  5
rating by 2Face Drāc
"Always helpful when I need them."
We responded:
"We're always here for you! - Jake"
Profile photo of Edwin Cook

Edwin Cook

August 14, 2021

5  out of  5
rating by Edwin Cook
"Best Insurance agents Patty is whom I usually deal with always going over and beyond to make sure the company is giving best rates and service for all needs they are outstanding."
We responded:
"Edwin, thank you for expressing your satisfaction with our agency! We appreciate you! - Jake"
Profile photo of Chad Reid

Chad Reid

June 27, 2021

5  out of  5
rating by Chad Reid
"I have all of my policies with Jake’s office in Griffin. From our auto, life, renters and my business policies, I have received exemplary customer service from everyone on the office. They know how to serve their customers with leadership and I know more about insurance as I ever had before just by dealing with their staff. It is so much more than I expected and they have over delivered with their service."
We responded:
"Hi, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business very much! - Jake"
Profile photo of Brandi Ross

Brandi Ross

March 15, 2021

5  out of  5
rating by Brandi Ross
"I absolutely love Jake Stanley state farm. The nicest group of people you will ever meet and communicate with. Anytime I have a question they are right there to help and I mean really help make your life easier. Jenny you always have my best interest at heart and l truly appreciate you. Thanks Jake, Jenny and all the rest of my family in Newnan."
We responded:
"Brandi, This is such wonderful feedback! Thanks for taking the time to share with us! Your business is very much appreciate within our State Farm family! - Jake"
Profile photo of Big Grizzly

Big Grizzly

February 23, 2021

1  out of  5
rating by Big Grizzly
"Told me I had to have both vehicles or I would loose my insurance. If you wanna get screwed over come here!!!"
We responded:
"Thank you for your feedback. I did get more details about this case and would like to have a private conversation with you if possible. There was some information gathered that conflicted with your previous insurance reports making it impossible for us to quote an accurate rate. We do not connect eligibility with having to have multiple vehicles with us. A multi car discount does help the cost, but not eligibility."
Profile photo of Abby Brown

Abby Brown

March 30, 2020

5  out of  5
rating by Abby Brown
"I had the pleasure of talking with Landon Maddox, he was very kind and very helpful and explained to me everything I needed to know! This is definitely the best experience I have had dealing with insurance companies...I would highly recommend anyone looking for insurance to contact this office and to speak with Landon!"
We responded:
"Thank you for your feedback. We are lucky to have Landon!"
Profile photo of George Hall

George Hall

March 20, 2020

5  out of  5
rating by George Hall
"My state farm agent by the name of Mrs.Patty was very helpful in the information that she helped me receive through state farm I felt very welcome to the family at state farm when she gave me a very helpful quote on my insurance due to the situation of having a vehicle and no job at.the moment she insured me of the great deals that state farm has from full coverage to liability I can promise you through Patty's encouragement state farm is my leading choice of insurance company's to choose from I'd like to say thanks patty for being well spoken despite my back ground and calm with my choice of words."
We responded:
"Patty is awesome here at our agencies! Thank you for your feedback."
Profile photo of Meredith Maddox

Meredith Maddox

March 20, 2020

5  out of  5
rating by Meredith Maddox
"Everyone was eager to help and very professional! They took time to listen and understand our situation and offered a perfect solution!"
We responded:
"Thank you for your kind words. We hope to keep up the good work."
Profile photo of Kathy Mooneyham

Kathy Mooneyham

March 19, 2020

5  out of  5
rating by Kathy Mooneyham
"I have had the best experience with Jake Stanley’s office dealing with Landon Maddox. He has been helpful beyond measure, finding us the best insurance rates possible! He has been a pleasure to work with, answering many questions and providing us with the best service!"
We responded:
"Thank you for the feedback. Landon is an awesome person! We hope to keep up the good work!"