State Farm® Insurance Agent Jake Stanley

"Don’t even know where to start…Brittany not only failed to provide the coverage that we specifically discussed and agreed upon (Discovered on my own but have been paying for unnecessary coverage for……..?), she sent the form twice with the same car information instead of one each vehicle. Instead of sending the corrected form (correcting HER error)for the other vehicle she texted and left a voicemail stating my coverage would change(increase) without the form. I also discovered I was being billed for a vehicle I only did an online quote on. Was never contacted regarding the coverage or amount.She did reverse the billing. Prior to this discovery I also spoke with her about purchasing life insurance. I asked her to email the info explaining my hectic work schedule so I could view when I had the extra time. Instead the following day she called twice, left text and voicemail and proceeded for the following 3 days!! I simply would like to pay for only what I requested and not feel harassed/pressed. I will be switching to a different office rather than leaving StateFarm after years. Wow! I have voicemails from Brittany discussing the matter on several dates. The fact that you took the time to respond with several lies is just mind blowing!"

"I pay more for this insurance than I would somewhere else on the promise of excellent customer service. What a waste of money. "Roadside Assistance" abandoned my wife last week on the center wall of I75 south after the person they sent didn't know how to change a tire. Just left her there. I had to go rescue my wife myself. We made it home 4 hours later. Since being switched to Jake Stanley's team last year I have also never heard a word from them. Not satisfied."

"Jake Stanley’s team in the Newnan office is the BEST! I can’t say enough about everyone there but I have to brag a little on Ms Jenny N. Talk about exceeding customer service, let me tell you, she is so easy to talk to, always has the right answer, and extremely responsive. I’ve recently called regarding a claim, claim was in process to be resolved and was resolved very promptly. Ms Jenny went above and beyond to call and check on us to ensure we were ok during the entire process. She randomly calls and ask if everything is ok and always share new products/services with me. I appreciate her positive attitude and patience. If I don’t understand something, she breaks it down for me and I say oh…I got it now. Thank you Ms.Jenny N."

"I have all of my policies with Jake’s office in Griffin. From our auto, life, renters and my business policies, I have received exemplary customer service from everyone on the office. They know how to serve their customers with leadership and I know more about insurance as I ever had before just by dealing with their staff. It is so much more than I expected and they have over delivered with their service."

"I absolutely love Jake Stanley state farm. The nicest group of people you will ever meet and communicate with. Anytime I have a question they are right there to help and I mean really help make your life easier. Jenny you always have my best interest at heart and l truly appreciate you. Thanks Jake, Jenny and all the rest of my family in Newnan."

"I had the pleasure of talking with Landon Maddox, he was very kind and very helpful and explained to me everything I needed to know! This is definitely the best experience I have had dealing with insurance companies...I would highly recommend anyone looking for insurance to contact this office and to speak with Landon!"

"My state farm agent by the name of Mrs.Patty was very helpful in the information that she helped me receive through state farm I felt very welcome to the family at state farm when she gave me a very helpful quote on my insurance due to the situation of having a vehicle and no job at.the moment she insured me of the great deals that state farm has from full coverage to liability I can promise you through Patty's encouragement state farm is my leading choice of insurance company's to choose from I'd like to say thanks patty for being well spoken despite my back ground and calm with my choice of words."

"I have had the best experience with Jake Stanley’s office dealing with Landon Maddox. He has been helpful beyond measure, finding us the best insurance rates possible! He has been a pleasure to work with, answering many questions and providing us with the best service!"